Sunnyvale, Calif., 3rd December, 2012 – HCL Technologies (HCL), the global IT services provider announced that its Customer Advisory Council platform has been honored with the Forrester Groundswell Award in the ”Business-to-Business Embracing” category. HCL Customer Advisory Council (CAC) is a global collaborative platform where HCL’s major C-level customers and thought leaders convene bi-annually to provide feedback and recommendations on current and key strategic issues, share best practices and insights into future trends, potential future solutions and implementation approaches identified by HCL.

”We are pleased to receive this prestigious honor from Forrester Research," said Shami Khorana, President of HCL Americas. ”We at HCL believe that it is extremely important to have a deep understanding of every business driver of our customers as well as the markets they operate in. The CAC is a reflection of HCL’s commitment toward its customers. It not only creates great dialogues and intimacy with our customers but also helps HCL steer its business strategy.”

 ”As a new council member, it has been a refreshing surprise to see the level of transparency from council member to council member as well as between HCL and the council.  The insights this openness brings is truly beneficial,” said Bruce Smith, Executive Director of Cummins. (HCL CAC Member)

”Congratulations on this important achievement,” said Oreste Donzella, VP & GM of KLA-TENCOR. ”HCL CAC is a great platform setting a new benchmark for peer and client engagement. I’m glad to be associated with it.” (HCL CAC Member)

The Forrester Groundswell Awards were developed to support and recognize the principles outlined in the Forrester Research books Groundswell: Winning in a World Transformed by Social Technologies (Harvard Business Press, 2008) and Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business (Harvard Business Press, 2010). More information about the Forrester Groundswell Awards is available at: http://www.forrester.com/empowered. 

For queries, please contact:

 

Avena Suri
HCL Technologies
avena.suri@hcl.com

P: 949-310-7209

 

Maria Brown
Matter Communications
mbrown@matternow.com

P: 978.499.9250 ext. 212

 

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