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HCL Technologies utsedd till mest innovativa tjänsteleverantören i Norden

HCL Technologies utsedd till mest innovativa tjänsteleverantören i Norden

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<b>KPMGs Nordiska Marknadsundersökning av kundnöjdhet rankar HCL
Nummer Ett i tio av elva parametrar</b>
<b>Stockholm/Noida, </b><b>July 1st , 2013 -</b> HCL Technologies (HCL), a leading global IT services
provider today announced that it has been named as a leader in innovation in
the Nordic region. This accolade comes as part of a 2013 Nordic IT Outsourcing
Service Provider Satisfaction and Performance Survey by KPMG, which studied the
customer vendor satisfaction and performance of outsourcing service providers in
the region. The study evaluated 19 services providers along with more than 330
unique outsourcing contracts and participation from CIOs & CXOs of top 200
IT spending organizations across the Nordic region.

<b>Number one in ten of eleven satisfaction indicators</b>

The study evaluated HCL as the services provider
with most strategic importance to its customers. HCL recorded highest industry scores
across all vendors on ten out of eleven satisfaction indicators, including
Innovation, Price, Risk, Operational relationship, Strategic Relationship,
Flexibility, Governance, Transition and IT Security. HCL’s customers are the
most likely to recommend their services provider to other customers, 91% versus
industry average on 65%. HCL came out to be the only India originated services
provider without any unsatisfied customers. Compared to previous
year’s surveys, HCL has shown progressive improvement in its performance on all
comparable metrics.

<b>Ashish
Gupta, Senior Vice President and Head EMEA, HCL Technologies ISD </b>said,
”HCL has recorded strong growth in the Nordic region in the last years. This is
the third consecutive year HCL comes out with the TOP SCORE ON INNOVATION in
the KPMG survey, recognized by 76% score versus industry average of 55%. The
achievement goes across our service lines and is only achievable due to HCL’s
passionate employees a great culture of working collaboratively with our
customers and a mindset where each part of the HCL organization is driven on
creating value through innovation in client engagements.”

<b>Reason for HCL innovation strength </b>

The source of
HCL innovation capability can be attributed to HCLs recognized leadership
approach ”Employees First, Customers Second” where all 90000 employees becomes
empowered and engaged in proactive idea generation for HCLs customers, recognized
as ”Ideapreneurship”. HCL has benefited through its definite strength in the
domain of Engineering and R&D services as the service line is a constant
source of innovative concepts and frameworks, which are also reused in
deliveries of IT and Business Process Outsourcing Services. HCL’s Product
Engineering Services group has filed over 1250 Patents on behalf of HCL
Customers. Five of 75 patents last year were filed for Nordic customers."

In
order to be ranked in the report, service providers must have at least eight
client evaluations with each a minimum annual contract value of ?1 million. The
data is collected via web-based survey and total confidentiality is assured for
participants including CIOs, CFOs, CXOs or immediate direct reportees.

<b>About HCL Technologies</b>

HCL Technologies is a leading
global IT services company, working with clients in the areas that impact and
redefine the core of their businesses. Since its inception into the global
landscape after its IPO in 1999, HCL focuses on ‘transformational outsourcing’,
underlined by innovation and value creation, and offers integrated portfolio of
services including software-led IT solutions, remote infrastructure management,
engineering and R&D services and BPO. HCL leverages its extensive global
offshore infrastructure and network of offices in 31 countries to provide
holistic, multi-service delivery in key industry verticals including Financial
Services, Manufacturing, Consumer Services, Public Services and Healthcare. HCL
takes pride in its philosophy of ‘Employees First, Customers Second’ which empowers
our 84,403 transformers to create a real value for the customers. HCL
Technologies, along with its subsidiaries, had consolidated revenues of US$ 4.5
billion (Rs 24,709 crores), as on 31st March 2013 (on LTM basis). For more
information, please visit www.hcltech.com

<b>About HCL Enterprise</b>

HCL is a $6.2 billion leading
global technology and IT enterprise comprising two companies listed in India –
HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s
original IT garage start-ups. A pioneer of modern computing, HCL is a global
transformational enterprise today. Its range of offerings includes product
engineering, custom & package applications, BPO, IT infrastructure
services, IT hardware, systems integration, and distribution of information and
communications technology (ICT) products across a wide range of focused
industry verticals. The HCL team consists of over 90,000 professionals of
diverse nationalities, who operate from 31 countries including over 500 points
of presence in India. For more information, please visit www.hcl.com

<b>Forward-looking Statements </b>

<i>Certain statements in this release
are forward-looking statements, which involve a number of risks, uncertainties,
assumptions and other factors that could cause actual results to differ
materially from those in such forward-looking statements. All statements, other
than statements of historical fact are statements that could be deemed forward
looking statements, including but not limited to the statements containing the
words ‘planned’, ‘expects’, ‘believes’,’ strategy’, ‘opportunity’,
‘anticipates’, ‘hopes’ or other similar words. The risks and uncertainties
relating to these statements include, but are not limited to, risks and
uncertainties regarding impact of pending regulatory proceedings, fluctuations
in earnings, our ability to manage growth, intense competition in IT services,
Business Process Outsourcing and consulting services including those factors
which may affect our cost advantage, wage increases in India, customer acceptances
of our services, products and fee structures, our ability to attract and retain
highly skilled professionals, our ability to integrate acquired assets in a
cost effective and timely manner, time and cost overruns on fixed-price,
fixed-time frame contracts, client concentration, restrictions on immigration,
our ability to manage our international operations, reduced demand for
technology in our key focus areas, disruptions in telecommunication networks,
our ability to successfully complete and integrate potential acquisitions, the
success of our brand development efforts, liability for damages on our service
contracts, the success of the companies /entities in which we have made
strategic investments, withdrawal of governmental fiscal incentives, political
instability, legal restrictions on raising capital or acquiring companies
outside India, and unauthorized use of our intellectual property, other risks,
uncertainties and general economic conditions affecting our industry. There can
be no assurance that the forward looking statements made herein will prove to
be accurate, and issuance of such forward looking statements should not be
regarded as a representation by the Company, or any other person, that the
objective and plans of the Company will be achieved. All forward looking
statements made herein are based on information presently available to the
management of the Company and the Company does not undertake to update any
forward-looking statement that may be made from time to time by or on behalf of
the Company.</i>

<b>For details
contact</b>

HCL Technologies Ltd.&nbsp;

Ajay Davessar&nbsp;

Head, External
Communications&nbsp;

ajay.davessar@hcl.com

Pressreleasen kommer från: Newsdesk

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